Contracting Medic Providers? Here’s What Every Event Organiser Must Check

I know I keep saying it, but booking a medic service for your event isn’t just about ticking a box—it’s about protecting your attendees, your reputation, and your peace of mind. The truth is, not all providers operate to the same standard. We aren't all the same. So, before you sign that contract, here are the essentials you need to confirm.

1. Public Liability Insurance
Accidents happen—and when they do, liability matters.
Your medical provider should confirm they have current public liability insurance. Some organisers even request a copy of the certificate, and that’s smart. If they can’t provide it? Big warning sign.
Why it matters: Without insurance, you could be exposed to legal and financial risk if something goes wrong.

2. Police Vetting
This isn’t optional—it’s a standard in healthcare.
According to NZS 8156:2019 Ambulance, Paramedicine, and Patient Transfer Services, Section 4.3.1.1(c):
“Pre-recruitment and ongoing police screening is undertaken in accordance with legislated requirements.”
Every clinician should have a current police vetting record. If your provider can’t confirm the date each medic was vetted, walk away.
Tip: Ask for written confirmation. It’s your right—and their responsibility.

3. Professional Registration
Doctors, Paramedics, and Nurses are registered professionals. You can check this yourself:

• Paramedics: Paramedic Council Register
• Nurses: Nursing Council Register
• Doctors: Medical Council Register

Your provider should give you the names of the clinicians filling each role quoted. If they hesitate? Another red flag.

4. Medical Directorship
Every legitimate medical service provider has a Medical Director—it’s a requirement under NZS 8156:2019 Section 5.2.
The Medical Director should be part of the senior management team, readily available to staff, and their identity should be public.
Why it matters: This role ensures clinical governance and accountability. No Medical Director? No deal.

5. Delivering the Promised Level of Care
NZS 8156:2019 Section 12.1.4 says:
“Each organisation shall ensure that the level of service claimed to be available is actually provided.”
Translation: If they promise advanced care, they must deliver advanced care. Hold them accountable. Use a checklist (like the one on our Event Organiser Resources page) to confirm what’s included—and what’s not.

Bottom Line
​Don’t assume compliance--verify it. Public liability insurance, police vetting, professional registration, medical directorship, and accountability aren’t “nice-to-haves”—they’re non-negotiables. When you choose a provider who ticks all these boxes, you’re not just booking medics—you’re investing in safety, professionalism, and peace of mind.